Thank you for choosing FENLORIS. We prioritize customer satisfaction and aim to provide high-quality products and services. If you are not entirely satisfied with your purchase, we are here to help.
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, the item must be unused and in the same condition that you received it. The item must be in the original packaging along with the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. Please allow up to 10 business days for the credit to appear on your account.
You are responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item, please contact us at:
FENLORIS Customer Service